Workspace
Custom email domain
Client emails from invoices@yourstudio.com instead of the SystemOS sender.
By default, document and booking emails go out from the SystemOS sender. Connect your own domain and they come from you instead: the document email as invoices@yourdomain, booking confirmations as bookings@yourdomain (the local part is yours to change).
Setup
- 1Settings → Integrations → Sending domain: enter your domain.
- 2You get five DNS records: three DKIM CNAMEs, plus an MX and a TXT record on a send. subdomain. Add them at your DNS provider exactly as shown.
- 3Hit Verify. DNS can take a while to propagate, minutes to a few hours, so an early Pending is normal.
- 4Once verified, pick the local part (invoices, hello, whatever fits) and every client-facing email switches over on its own.
Nothing breaks while you wait: until the domain verifies, emails simply keep going out via the SystemOS sender.
The records cover both standard authentications, DKIM (proves the mail wasn't altered) and SPF via the send. subdomain (lists who may send as your domain). Deliverability-wise that is the complete setup; there is nothing else to configure.